Can you print double-sided?
Can I print without a border?
Do you archive files?
What if I need my order urgently?
Are smaller orders printed faster?
How can I achieve the best possible print?
Can I arrange a test print?
Who prints my work?
How long is the printing process?
Where can I see your print prices?
Can I print in true black and white?
Do you have a minimum print size?
Do you print digital artworks?
How large can you print?
Do you print invitations, cards, stickers, zines, etc?
Can you print with white inks, or metallics?
Will my artwork be printed on a sheet or from a roll?
What size can I print? Can I print a custom size?
What is a giclée print?
What printer do you use?
Scanning & Artwork Reproduction
Postage, Dropshipping & Print Handling
How are my prints packed for postage?
Do you offer framing services?
How does dropshipping work?
Who can use your dropshipping service?
How often do you post orders?
Can you print packaging, or brand my parcels?
What postal options do you offer?
Can you send my print direct to my customer?
How should I handle my fine art prints?
Unpacking, unrolling and flattening large prints
What is your minimum order?
Do you offer trade prices?
Do you offer exhibition discounts?
Can I set up an account with you?
How are payments handled?
Do you offer student/concession discounts?
Copyright and your IP
Will you archive my files?
Can I print someone else's artwork?
Will my work be shared on your social media?
How do I know you won't reproduce my work without my consent?
What if my monitor isn't colour accurate?
Can I send you all my files for assessment?
Aspect ratios - help!
How do I set my files up for print?
Updated by Cassie
Here's the brief checklist:
FILE TYPE: TIFF and/or PSD preferred (layers must flattened). We also accept JPG and PNG. No other file types are accepted.
COLOURSPACE: RGB; can be sRGB or Adobe RGB (1998)
RESOLUTION: between 180 and 300ppi (pixels per inch). Do not resample your files to increase their resolution - submit them at their native resolution. We do have professional software that can aid in safely enlarging images (providing that the source material we are provided with is in a good state). Please provide the the file in it's native resolution so that we can best assess your options.
IMAGE DIMENSIONS: must be the same as your desired print size, including any border you'd like. Any resizing/layout will incur a file set up fee.
FILE NAME: should follow this convention: ArtworkName_PrintSize