Can you print double-sided?
Can I print without a border?
What if I need my order urgently?
Are smaller orders printed faster?
How can I achieve the best possible print?
What equipment do you use?
Can I arrange a test print?
Who prints my work?
How long is the printing process?
Where can I see your print prices?
Can I print in true black and white?
Do you have a minimum print size?
Do you print digital artworks?
How large can you print?
Can you print stationery?
Can you print with white inks, or metallics?
Do you print from sheets or rolls?
Can I print a custom size?
What is a giclée print?
What printer do you use?
Scanning & Artwork Reproduction
Postage, Dropshipping & Print Handling
How are my prints packed for postage?
Do you offer framing services?
How does dropshipping work?
Who can use your dropshipping service?
How often do you post orders?
Can you print onto packaging?
What postal options do you offer?
Can you send my print direct to my customer?
How should I handle my fine art prints?
Unpacking and flattening large prints
What is your minimum order?
Do you offer trade prices?
Do you offer exhibition discounts?
How are payments handled?
Do you offer student/concession discounts?
Copyright and your IP
Will you archive my files?
Can I print someone else's artwork?
Will my work be shared on your social media?
What if my monitor isn't colour accurate?
Can I send you all my files for assessment?
Aspect ratios - help!
How do I set my files up for print?
Updated by Cassie
It depends on the setup of your file, and your border requirements. Anything printed on a pre-cut, pre-flattened sheet (A5-A2) must be within our printable area margins. If your image is larger than the printable area for the sheet size, or if you want a custom size or a full-bleed finish, we’ll print from a roll.
Printable area margins for sheet prints:
A5: 118 x 203mm / 4.6 x 8″
A4: 266 x 203mm / 10.5 x 8″
A3: 391 x 289mm / 15.4 x 11.4″
A2: 558 x 406mm / 22 x 16″