Can you print double-sided?
Can I print without a border?
What if I need my order urgently?
Are smaller orders printed faster?
How can I achieve the best possible print?
What equipment do you use?
Can I arrange a test print?
Who prints my work?
How long is the printing process?
Where can I see your print prices?
Can I print in true black and white?
Do you have a minimum print size?
Do you print digital artworks?
How large can you print?
Can you print stationery?
Can you print with white inks, or metallics?
Do you print from sheets or rolls?
Can I print a custom size?
What is a giclée print?
What printer do you use?
Scanning & Artwork Reproduction
Postage, Dropshipping & Print Handling
How are my prints packed for postage?
Do you offer framing services?
How does dropshipping work?
Who can use your dropshipping service?
How often do you post orders?
Can you print onto packaging?
What postal options do you offer?
Can you send my print direct to my customer?
How should I handle my fine art prints?
Unpacking and flattening large prints
What is your minimum order?
Do you offer trade prices?
Do you offer exhibition discounts?
How are payments handled?
Do you offer student/concession discounts?
Copyright and your IP
Will you archive my files?
Can I print someone else's artwork?
Will my work be shared on your social media?
What if my monitor isn't colour accurate?
Can I send you all my files for assessment?
Aspect ratios - help!
How do I set my files up for print?
Updated by Cassie
We do by default, but you can opt out of this service at any time you wish. We simply offer it as a matter of convenience. We automatically back up all print orders, unless you ask us not to. File set–up is already done, so you won’t pay that again, just the print cost.
If you’ve engaged us to set up your files previously, but you asked us not to archive and then wish to re-print, please be aware that a file setup process and fee will apply.